FAQ

General

What is Granatovych Gallery | Shop?

What to Expect After Purchasing

How do I track the progress of my artwork shipment?

Will the painting include the artist’s signature?

Will my artwork arrive ready to hang?

How long will it take to receive my order?

Can I cancel an order prior to shipment?

Granatovych Return Policy

What’s Granatovych’s 7-Day Money-Back Guarantee?

How do I return an original work?

Who pays for return shipping costs?

Purchasing From Granatovych Gallery | Shop

How does Free Shipping work?

I’m having trouble paying by Credit Card/PayPal. What do I do?

How do I remove items from my shopping cart?

Do I need to create an account to purchase?

What payment methods do you accept?

Will I be charged taxes or customs fees?